Shipping policy

ORDER PROCESSING:
Please allow 2-3 business days to process your order. Expect an email within 78h to let you
know your order is on the way!

STORE PICKUP - Wheel of Fate, 24 Haddington Place, Edinburgh, EH7 4AF.
Orders can be picked up during our opening hours of 10am-6pm. An email will be sent when your order is ready for pickup.

DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout. We use Royal Mail Tracked 48h as a default. 
We also offer free shipping within Great Britain for orders over £50. 

We do not offer international shipping at this time.

From 1/1/2025 we can no longer offer shipping to Northern Ireland.

CARRIER

We use Royal Mail Tracked 48 Hour service to send all of our parcels. We will provide you with a tracking number upon dispatch which you can use to track your order if taking longer than expected. We are not liable for lost items or damaged caused during transit. Please contact Royal Mail for assistance.

RETURNS TO SENDER

If you the customer should make an error in filling out the address and the parcel is returned to us, we are happy to send the item again with the correct details, but you the customer will be responsible for the cost of the replacement shipping label. If the error was made by Wheel of Fate, we will cover the cost of replacement shipping label.

Any questions please do not hesitate to email info@wheeloffate.co.uk